IF YOU ARE A NEW EMPLOYER AND YOU WANT TO RUN PAY RUNS FOR PERIODS PRIOR TO WHEN YOU SIGNED UP WITH ENROLPAY YOU NEED TO MEET SOME CRITERIA 


You should have received notification from HMRC with your Employer's PAYE Reference on it no longer than 30 days prior to the pay date of the pay run you wish to start with. If you wish to run a pay period which relates to a period prior to that you need to contact HMRC and advise them that you would like to do this. They will tell you if it is permissible.  If they allow you to do it then you must email us to that effect.


Upon creation of your portal you will need to enter dates which comply with the above for backdated periods enter current dates and then simply forward an email as outlined below requesting the information you have entered to be amended to allow backdating to be applied to your payroll module.


Simply email us at support@enrolpay.freshdesk.com with the following details:

  • Your Company Name as you registered it during sign up with EnrolPay
  • The Pay Date of the first Pay Run you wish to reflect on your EnrolPay Software.
  • The Pay Period Beginning and End dates which refer to that Pay Date*. 

*(For example if the Pay Date is 31/07/2015 and you pay from the first to the last day of the month, the beginning date for that Pay Run will be 01/07/18. The end date will be 31/07/18. Alternatively if you run a weekly payroll which starts on a Monday and finishes on a Sunday and you pay your employees on the following Friday the dates could read like this - Pay Run Start date 03/09/18, Pay Run End Date 09/09/18.  Pay Run Pay Date 14/09/18.